Quivr solution
Quivr: unlock your company's knowledge
Quivr enables every team member to effortlessly access your company’s knowledge, no matter their expertise level, thereby unleashing the business flow.
The pain point:
To perform their tasks, your team needs to find answers to their questions at the right time. However people are wasting time searching for information in your internal knowledge bases… The information exists, but you spend too much time retrieving it, or even worse, you never find the right data when you need it.
This retrieval information bottleneck slows down your business and impacts your efficiency.
Some concrete examples:
- Your customer support team struggles to find the right solutions in your internal knowledge base.
- Your sales team frequently queries your product team, even though most answers already exist in your product documentation.
- Your client advisors have limited knowledge of your offer catalogue and thus they do not always recommend the products/services best suited to your end customers.
The Quivr solution:
The Quivr solution is designed to solve your information bottleneck. To put it simply, think of Quivr as a kind of ChatGPT connected to your company’s data.
Now, any team member can simply ask questions (in natural language) to your data repositories… and get relevant answers!
From a simple ChatBot to a complex conversational business application, you can build a tailor-made solution that meets your information retrieval needs.
ROI (return on investment):
On average, each ‘knowledge worker’ loses about 20% of their work time searching for answers to their questions. And this loss of time can reach over 50% for operational teams, such as support teams.
By helping to find the right information at the right time, Quivr drastically improves your team’s productivity.
Moreover, Quivr can be used by any user, regardless of their level of expertise and even if they are not yet familiar with your company’s knowledge or processes. Therefore, Quivr can rapidly be deployed in your enterprise and you can achieve an almost immediate ROI (return on investment).
Features:
From a back-end perspective, Quivr is an open-source RAG* framework designed to build AI-powered search applications across all your documents, tools, and databases (* RAG: Retrieval Augmented Generation).
On the front side, Quivr provides a chatbot user interface. This conversational interface allows users to ask questions in natural language to your knowledge repositories, so that they can easily query your internal systems, even the most complex ones.
One of the strengths of Quivr is that it is an open-source solution. Therefore, it is possible to tailor the product to your business needs, even if your requirements are very specific.
Data privacy and security:
Quivr is particularly suited for managing highly confidential data, such as sensitive financial data or health information.
Indeed, one of the key advantages of the Quivr solution is that it can be installed on-premise in your own cloud provider and connected to any LLM that runs locally. As a result, it is possible to build an entirely private ChatGPT alternative that can connect to all your internal data sources, in a 100% secure way.
If needed, Quivr can also provide you with a managed architecture, ISO 27001 certified or even HDS certified (French HIPAA).
Why choosing Ogmentia as software integrator ?
Ogmentia is a Quivr Authorized Partner. Thanks to our partnership with Quivr, we have extensive knowledge of this platform. Our team can help you build an efficient and secure RAG application based on Quivr.
No matter your level of maturity with AI, Ogmentia will help you make the most of the Quivr platform, to boost your team’s productivity.